Unstructured data may be the most prevalent form of information on the planet. It exists in our e-mails, surveys, social media accounts, call center logs and even reports like this. Not only is between 60% and 80% of corporate data unstructured, but the way people communicate is predominantly unstructured.
This whitepaper looks at the power of text analytics to understand unstructured data.
Telegram Open Network (TON) White Paper
I provided English-language edits as well as content direction and strategy for the media-focused whitepaper for Telegram's ICO and pre-ICO efforts.
The company raised $1.7 billion in pre-ICO sales in March 2018.
Maximizing Upsells through Personalization
Personalizing offers for each individual client has become a key differentiator among sites and services. Today’s carriers and online travel agencies need to have a system in place to take full advantage of the data they’re already collecting for both the initial sale and potential up- or cross-sells.
This whitepaper was created for EyeforTravel's Business Intelligence unit to help frame the personalization discussion for the modern travel customer.
Business Networking 101: Understanding and Selecting the Right Network to Satisfy Team and Customer Demands in Today’s Fast-Paced World
Tens of billions of devices are connected to the internet right at this moment, and each depends on a strong network to operate correctly. Businesses account for a majority of these devices, and their customers are becoming the most demanding segment on the planet when it comes to network access and reliability.
I put together this paper for Hudson Fiber Network COO Keith Muller to talk about building the right network.
How Analytics is Shaping HR's Role in Business
Data analytics in Human Resources is quickly becoming a new area of innovation and focus because of the insights it can provide around workforce management. Workforce analytics has emerged as the key avenue for HR to become a proactive force for managing human capital and strengthen business strategies.
This whitepaper reviews the state of HR analytics and was a successful promotional that drove a significant increase in attendance to the HR Analytics Summit West 2015 conference.
The Role of Analytics in Canada's Insurance Markets
Data analysis has emerged as a key differentiator in the realm of insurance in Canada, expanding beyond the actuary and improving performance across all business units. Today’s insurers are placing many future hopes on strong platforms to provide insights for customers, risks and opportunities, all of which require a strong investment in data and its processing.
This report was created for FC Business Intelligence based on interviews with industry thought leaders.
The Role of Data and Analytics in Insurance Fraud Detection
Speaking with five insurance fraud leaders and partners across the globe, this paper looks at the limits of past fraud detection and why analytics holds the answer to many of its concerns when it has a human balance.
The push toward Big Data and analytics for fraud is coming with a clarion call of automation and modelling. Unfortunately, a pure automation operation can create as big of an opportunity for fraud as already exists in the market by producing exploitable data pattern recognition.
External Data in Insurance
Insurance is a centuries-old industry built on the foundation of data collection and analysis to evaluate risk and reward. Industry practices have led insurers to obtain and review vast quantities of data on their customers, but have found this internal data collection wanting.
The rise of social media, company loyalty programs and content marketing have created a boom in external data, both structured answers and unstructured input, that partners are willing to sell directly or provide access to, so we look at what that means for insurers in multiple markets.
Insurance Analytics: Assessing External Data and Technology from the C-Suite
I spoke with Brian Cohen (President, CEO and a member of the Board of Directors of Pacific Specialty Insurance Company and its sister companies Western Service Contract Corporation, and The McGraw Company) and Mick Noland (Vice President and Chief Underwriting Officer for MetLife’s Property & Casualty Business) to create an executive look at how insurers are turning to analytics and why this matters to the C-Suite.
How Google Learned to Stop Worrying and Love the Patent
This is one of my favorite reports from my time at Rider Research and the publication The Online Reporter.
I took a look at the patent wars that were raging in 2011 and called out Google's big shift from the champion of the little guy to a patent hawk in its own right.
BitHub: The Digital Asset Exchange
I created the whitepaper for BitHub, a cryptocurrency-focused digital asset exchange, to release ahead of its ICO. Click through to read the paper on the company's website.